We carry a limited stock of our 100% Spanish hand-crafted footwear in a Miami warehouse for our U.S. clients. The orders placed on our U.S. website will be processed and shipped from this warehouse within 48 business hours of order placement.
Please take a moment to review the information below regarding our order & shipping policies.
- As soon as we receive your online order, we will send you an order confirmation by email with the details of your order. If you notice anything incorrect with the order please notify us immediately at email@example.com so we can make the necessary modifications before fulfilling the order.
- Once your order has been processed and shipped from our warehouse, you will receive an email with the shipping company information and your shipment’s tracking number.
- In the case you decide to cancel your order, we request that you let us know as soon as possible and ideally before your order has shipped.
U.S. mainland shipping
- All mainland U.S. Maians orders are shipped by FEDEX ground transport. We charge a flat $18.75 fee for all orders below $150. FREE shipping in the continental U.S. for all orders above $150.
- We offer one FREE exchange per order. In the case of making an exchange. If you would like to make an exchange, please contact us by email at firstname.lastname@example.org with your name and order number and details of the exchange you would like to make and we will follow up with the next steps.
- If you wish to return your order, please prepare the pair in its original packaging and email us at email@example.com with the name of the shipping company and the tracking number. Please put your name and order number with the package to return and ship to:
Pilot Freight Services (C/O Maians footwear)
8201 NW 87TH Avenue, Suite 100
Medley, Florida 33178
- All Maians U.S. orders are shipped from our Miami warehouse facility within 2 business days of your order placement.
- We ship with ground transportation and you can expect to receive your order between two and five business days once goods are shipped from our Miami warehouse facility depending on your location.
- You will receive an email with the shipping company tracking information when your order has left our warehouse. If you have any follow up questions at this point please contact us at firstname.lastname@example.org